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Frequently Asked Question

How to create a User in GenTeal EpicStitch?
Last Updated 23 hours ago

Steps to Add a New User in Epic Stitch

NOTE: This action is only available for SuperAdmin.

1. Login:

Use the SuperAdmin credentials to log into the EpicStitch production instance.

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2. User Management:

On the dashboard, go to Manage Users.
Click on the Create User button located at the top right corner.

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3. Fill in the User Details:

Enter the required details:

  • Full Name
  • Email
  • Phone Number
  • Address
  • Role (SuperAdmin, Administrator, Colorist, Decorator)
  • Status (Select Active or Inactive)
  • New Password
  • Confirm Password

After confirming the details, click on Update button.

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The User is now created and will be listed inside the Manage Users List.

Important Notes:

The email notification feature for user creation is not enabled. As a result, login details must be provided to the user manually after their account is created.

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